How do I download the app?ⓧ
How do I register with the app?ⓧ
After downloading the app, you can log into it through your social networks accounts (no one will know about it and there will be no posts or marks in the networks!), or choose the e-mail registration option.
What data do I enter during registration?ⓧ
In order to provide maximum efficiency of our service and not turn into another useless pastime, we ask you to provide a fair amount of information about yourself: a nickname, sex, age, type of relationship, at least 5 interests, etc. It will take 5 minutes of your time to get an effectively functioning service that will help you to find the person you need!
What to do if I see few other users?ⓧ
- You see only those users who have checked in for the last 3 hours within the territory displayed on your devices screen. Try to increase search radius by reducing the scale or moving the map manually.
- You can also try to change the filter sittings. Switching to the temporal filter tab is in the upper right corner of the main screen (the map). New settings are not saved and work only during the current session. To permanently change the settings, go to the tab: Menu/My data/Want to find.
Why I cannot see the full profile of the user I like, neither can I send him/her a message/present?ⓧ
- It looks like you have forgotten to check in. These functions are for checked-in users only.
- If you are checked-in, then it looks like the user you like has stricter filter settings or has activated the “blacklist” function.
What I need to do Check-in?ⓧ
To see other online users that are close to you or at other popular places of your city and also to make it possible for them to see you and show some friendliness and send a message (for VIP-users pics and selfies are available as well); to make some kind of a proposition available (using the wheel of propositions), you need to check in exactly where you are (or somewhere really close, if you are a bit suspicious).
I do not understand how to Check-in in the app?ⓧ
- To do this you should find on the map or in the "List" section the right public place and click "Check-in". You can move the map as you like, zoom in and out to the size of the city and even the country!
- LOOKMEUP displays no more than 60 places on the map simultaneously and not all places are visible immediately. Sometimes you have to zoom in and out or move the map to find the right place.
Why I do not see and can’t check-in in LOOKMEUP in my flat/summer cottage/back yard, although Foursquare/Swarm sees these places?ⓧ
Our app displays only public leisure places - bars, restaurants, nightclubs, hotels, parks, museums, theaters and other similar places. Private and non leisure check points are not displayed, as it does not fit the LOOKMEUP concept.
How does the "Auto Check-in*" option work?ⓧ
*The function is being updated
- The "Auto Check-in" option is currently switched off by due to the poor accuracy. We are going implement the updated Auto Check-in functions next year. This function will be connected temporarily and only after your approval and it will regularly (once in 50 sessions) request your consent to its further activation.
- At any moment, you can disconnect this option or "re-Check-in" (change the location shown on the map) manually.
How much time am I visible on the map? How long does a check-in last?ⓧ
3 hours – after this time the system will automatically check you out.
How do I check-out?ⓧ
You can do this manually - just go to the place where you are checked in (location is shown on the map as a burgundy-colored drop), and then click Check out. Or do nothing - the system will automatically check you out 3 hours after check-in.
What is the interest (percent) match?ⓧ
We calculate users’ interest match to each other by percent on the basis of the data in users’ application forms, their interests, and other in the "I'm looking for" section (The match function is constantly improved).
What is service "Under the gun" for?ⓧ
- You can add users you like to your favorites and see when and where they are checked in.
- To add a user to "Under the gun" list you should go to the small menu while viewing any photo (in the upper right or bottom right corner of the photo depending on the viewing mode) and find "Under the gun" function. Also you can add a user to "Black list" or report on his/her photo.
How do I add more photos?ⓧ
You can add up to 3 photos to your profile by clicking on the photo in your account and select "add". You can also increase the photos number limit in a profile using the VIP-status.
Is there a "Black list" and how do I add a user to it?ⓧ
- If necessary, you can add a user to the "Black list", thereby blocking the user and restricting offensive messages. That user can no longer see you on the map, write you messages and send gifts and offers.
- The "Black list" function is in free basic service package for women. For men, this function is available after purchasing the VIP-status.
- To add a user to the "Black list" - go to small menu when viewing a user's photo (upper right or bottom corner of the photo) and find the desired option.
How do I delete user from the "Black list"?ⓧ
Go to the "Settings/About Application/Black List". You can delete people from the black list by swiping to the left on the line with his/her name.
What is the "VIP status"?ⓧ
- VIP-status provides a number of advantages compared with the basic account:
- VIP-status allows you to see people who have pinned you as ‘under the gun’;
- VIP-status allows to send pictures and photos in messages;
- Message length without the VIP-status is limited to 100 symbols;
- You can add only 3 photos without VIP-status;
- VIP-status allows you to make your profile and messages more visible;
- Access to gifts advanced list;
- You can have only 15 persons under the gun without VIP-status;
- VIP-status allows you to add several types of relationships;
- VIP allows to turn on the "Invisible" mode (currently in development).
- Some new features will be available only for VIP users.
How much is the "VIP-status"?ⓧ
- VIP-status for 1 week is $2.99, 1 month is $4.99, 6 months is $22.99 ($3.83/month), 1 year is $39.99 ($3.33/month), Lifetime VIP is $99.99.
- Currently (up to 300 thousand. users) you can get VIP-status at a special PROMO price with a discount of 30-50% of the nominal price.
- Also have a chance to take exclusive offer - purchase a Lifetime VIP status within 24 hours after registration just for $39.99!
What is the "VIP status" subscription?ⓧ
Starting from app version 1.5., VIP-status purchase in LOOKMEUP occurs without an automatic sign up - only one-time payments!
Why are my filter settings not saved?ⓧ
LOOKMEUP allows filtering the ones you want to see in 2 places: "My Account" section / "I want to find" - these are permanent settings. In the upper right corner of "Map" screen in the filter menu - these are temporary settings only for this session. After leaving the application they are cleared.
What is swipe button "Free" at the bottom of "Menu" section?ⓧ
You can show other users that you are currently not ready to meet, although launched the application for some reason (assuming you are at someone's birthday, but plan to be free soon) - then simply swipe to the right to set the "Busy" mode.
How do I get noticed?ⓧ
Try to check in often in places where you spend time, meet with other users and invite your friends. If you want to be noticed, be active!
How do I report an error if I find it?ⓧ
I have not found the answer to my question / problem in FAQ What should I do?ⓧ
Please send an e-mail to
connect@lookme-up.com, we will reply to you by e-mail, and if this question is frequent, we will enter it in next FAQ version.
